Shipping Policy

A legal disclaimer

Estevao Bio Eshop is dedicated to providing a seamless and transparent shipping experience to our customers. Please read our shipping policy carefully to understand how we handle orders, deliveries, and related procedures.

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Order Processing

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Orders are processed within 1-2 business days after receiving payment confirmation.

Orders placed during weekends or public holidays will be processed on the next available business day.

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Shipping Rates and Delivery Estimates

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Shipping rates are calculated at checkout based on the destination and the weight of the products.

Standard domestic shipping typically takes between 2-5 business days.

International shipping times may vary, generally ranging from 5-15 business days.

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Shipping Methods

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We utilize reputable shipping carriers to ensure safe and timely deliveries. The specific carrier used may depend on your location and the products ordered.

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Shipment Confirmation and Order Tracking

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Upon shipment, you will receive an email confirmation with tracking information. You can track your order status directly via the provided tracking number.

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International Shipping

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Customers outside our primary country of operation are responsible for any customs duties, taxes, or fees imposed by their respective countries.

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Please check with your local customs office for detailed information about such fees before placing an order.

Delivery Issues

In the unlikely event of a delay or if your order does not arrive within the estimated timeframe, please contact us immediately at:

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Email: estevaobio.cosmetics@gmail.com

Phone: +357 95544463

We will work promptly to resolve any issues.

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Damaged or Lost Shipments

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Estevao Bio Eshop is committed to ensuring your products arrive in excellent condition. If your shipment arrives damaged or is lost during transit, please inform us immediately, and we will initiate a prompt resolution or replacement.

Contact Information

For any shipping-related inquiries, please reach out to us:

Email: estevaobio.cosmetics@gmail.com

Phone: +357 95544463